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About
Tenerife is the largest of Spains Canary Islands, off West Africa. Its dominated by Mt. Teide, a dormant volcano that is Spains tallest peak. Tenerife may be best known for its Carnaval de Santa Cruz, a huge pre-Lent festival with parades, music, dancing and colorful costumes. The island has many beaches (with sands from yellow to black) and resort areas, including Los Cristianos and Playa de las Américas. Google
Select Your Seat Terms & Conditions:If you pay extra to Select Your Seat, youll get priority access to online check-in. Bear in mind, if youre on an A la Carte holiday, you wont need to pay any extra to choose seats as long as youve booked at least 14 days before you travel.
Once youve chosen your seat, you can make changes (subject to availability) up until the point that you check-in online. That said, in some circumstances, we may have to change your seat. This would only be for operational, safety or security reasons. Select Your Seat Service is provided using the Civil Aviation Authority guidelines, therefore certain requirements must be satisfied before we can allocate seats near the exit.
If we do have to change your seat, well try to keep it as close to what you booked as possible. A refund will only be offered if we cant seat you in a similar position to your original choice. In such cases, we ask that you keep a copy of your confirmation documents and boarding cards. If you choose the Select Your Seat option but then dont go on to choose your seat numbers, well still try and seat your group together. If youre not flying with TUI Airways, well do our best to keep your party together but we cant guarantee it.
Seats together may be across an aisle or behind each other. A similar position means the same type of seat (window, aisle etc) as your original selected seats and within 5 rows of your original choice.
To maximise seating options for all our customers, it may not be possible to book just a middle & aisle seat. If a customer has a specific seating requirement due to mobility restrictions, they should follow the relevant process and contact our Welfare team on 0203 4512585
Seats with Extra SpaceThese include seats that are close to or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Seats with extra space are only available to pre-book for adults and children 12 years and over with TUI and 16 years and over on other carriers, but we may allocate these seats to families with children if the seats are not located in an emergency exit row. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficulty in the unlikely event of an emergency – in line with European Aviation Safety Authority (EASA) regulations.
Just a few things to bear in mind before you book an emergency exit row seat…
Passengers cannot sit in these seats if they have difficulty moving quickly because of physical or mental impairment or disability, age or sickness, or physical size. Neither can anyone under the age of 12 with TUI, or under the age of 16 on other carriers – whether accompanied or not, anyone who requires an extension seatbelt, or anyone whos travelling with an assistance animal.These regulations have been put in place by the EASA and are for the safety of our passengers. The cabin crew have the final say and we kindly ask that their decisions are respected.
